Shipping Policy

Last Updated: May 14, 2026

Thank you for shopping with TurnOn. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

We are committed to delivering your order quickly, securely, and efficiently using trusted shipping services provided by UPS.

1. Shipping Carrier

TurnOn currently ships orders using UPS (United Parcel Service).

Available shipping options may include:

  • UPS Ground

  • UPS 2-Day

  • UPS 3-Day

Shipping options available for your location will appear during checkout.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days

  • Orders placed on weekends or holidays will be processed on the next business day

  • During high-volume periods, promotions, or holidays, processing times may be extended

Once your order has shipped, you will receive a confirmation email containing tracking information.

3. Shipping Time Estimates

Estimated delivery times depend on the shipping method selected at checkout and your location.

Typical UPS delivery estimates:

  • UPS Ground: 3–7 business days

  • UPS 2-Day: Approximately 2 business days

  • UPS 3-Day: Approximately 3 business days

Please note that shipping estimates are not guaranteed and may be affected by:

  • Weather conditions

  • Carrier delays

  • Customs clearance

  • High shipping volume

  • Incorrect shipping information

UPS delivery timelines and service conditions may vary by region.

4. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Shipping destination

  • Package weight

  • Shipping method selected

  • Current UPS carrier rates

TurnOn may occasionally offer free shipping promotions on qualifying orders.

5. Tracking Your Order

Once your order ships, you will receive an email with:

  • UPS tracking number

  • Shipment confirmation

  • Estimated delivery updates

Tracking updates may take time to appear after label creation.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect or incomplete shipping information is provided:

  • Delivery delays may occur

  • Additional shipping fees may apply

  • Returned packages may require reshipping charges

TurnOn is not responsible for packages delivered to incorrectly entered addresses.

7. Lost, Delayed, or Damaged Packages

While we work closely with UPS to ensure reliable delivery, TurnOn is not responsible for delays caused by:

  • Carrier issues

  • Weather disruptions

  • Customs processing

  • Events outside our control

If your package is:

  • Lost

  • Marked delivered but missing

  • Damaged during transit

Please contact our support team within 7 days of the delivery date so we can assist you.

Carrier investigations may be required before replacements or refunds are approved.

8. International Shipping

International shipping availability may vary depending on destination restrictions and local import regulations.

International customers are responsible for:

  • Customs duties

  • VAT or import taxes

  • Brokerage or clearance fees

  • Local import compliance

TurnOn is not responsible for customs delays or additional import charges imposed by local authorities.

9. Shipping Restrictions

We reserve the right to:

  • Limit shipping to certain regions or countries

  • Refuse shipments that violate carrier policies or local laws

  • Cancel orders flagged for fraud or security concerns

10. Delivery Issues

If your package is returned due to:

  • Incorrect address

  • Failed delivery attempts

  • Refused delivery

Additional shipping charges may apply for reshipment.

11. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:


 Website: https://justturnon.com  

Email: support@justturnon.com